Our Engine Brand Warranties
VOLVO PENTA
2+3 Factory Protection Program
This 2+3 Factory Protection Program commences on the date of expiration of the Volvo Penta North American two-year limited warranty and extends the coverage benefits described therein, It applies only (a) to engines that qualify and are registered for the Volvo Penta North American limited warranty ("limited warranty") and installed in Model Year 2013 or later recreational boats; (b) to engines that are maintained as prescribed in the operator's manual; and (c) to warranted defects described in the limited warranty first arising and reported to Volvo Penta or one of its authorized service dealers during the period of three (3) years or 480 hours, whichever comes first, immediately following the expiration of the limited warranty (2+3 Factory Protection Program period). The 2+3 Factory Protection Program is transferable to subsequent owners during its term. Submission of the Warranty Registration Form or other suitable dated proof of purchase is required for registration and to obtain coverage. Written proof of maintenance according to the prescribed schedule is required for 2+3 Factory Protection Program benefits.
Any part of the Volvo Penta engine or power package that is found in the reasonable judgment of Volvo Penta to be covered by the benefits of this 2+3 Factory Protection Program will be repaired or replaced at Volvo Penta's option. If a problem occurs, the owner must bring the product to an authorized Volvo Penta Service Dealer in a timely manner. All repairs (except for those listed under What is Not Covered by the 2+3 Factory Protection Program) will be made by an authorized Volvo Penta Service Dealer at no charge during the 2+3 Factory Protection Program period. Repairs will be made within a reasonable period of time during the dealer's normal business hours. Parts replacement will be made using genuine new or remanufactured Volvo Penta parts. Volvo Penta's responsibility with respect to 2+3 Factory Protection Program claims is limited to making the required repairs or replacements. All parts will be shipped via standard ground methods. Engines or parts provided under this 2+3 Factory Protection Program assume the identity of the engine or part being replaced, and are entitled to the remaining 2+3 Factory Protection Program only.
THE REPAIR AND REPLACEMENT REMEDIES DESCRIBED IN THIS 2+3 FACTORY PROTECTION PROGRAM STATEMENT ARE THE OWNER'S SOLE AND EXCLUSIVE REMEDY. IN NO EVENT SHALL VOLVO PENTA BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
What is NOT Covered by the 2+3 Factory Protection Program:
Owner's Responsibility
As the Volvo Penta engine owner, you are responsible for the performance of the required maintenance listed in your operator's manual. Volvo Penta recommends that all service and maintenance work be performed by a Volvo Penta authorized servicing dealer. You must retain all receipts covering maintenance on your engine. This record of proper maintenance may be required to determine warranty coverage on certain repairs and should be transferred to each subsequent owner. Volvo Penta may deny coverage if your Volvo Penta engine or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications. You are responsible for presenting your Volvo Penta product to a Volvo Penta authorized dealer as soon as a problem exists and use all reasonable means to protect the product from further damage. The warranty repairs will be completed in a reasonable amount of time.
If you have any questions regarding your warranty rights and responsibilities, you should contact Volvo Penta Consumer Affairs Department at Volvo Penta of the America's, 1300 Volvo Penta Drive, Chesapeake, VA 23320. Our telephone number is 1-866-273-2539.
Other Information
This 2+3 Factory Protection Program is only valid for vessels registered and/or normally operated within the United States, Canada, and other selected areas including Bermuda, Puerto Rico, Bahamas, U. S. Virgin Islands, Saipan, and Guam. Note: Outside the U.S. and Canada, there may be additional charges based on local practices and conditions. These charges may include, but are not limited to; freight, insurance, taxes, import duties, and/or other financial charges, including those levied by local governments and their respective agencies. These charges are not covered by the Volvo Penta Limited Warranty or the 2+3 Factory Protection Program and are the responsibility of the retail purchaser.
Volvo Penta reserves the right to change or improve the design of any Volvo Penta product without assuming any obligation to modify any Volvo Penta product previously manufactured.